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Notes from the Disability Inclusive Pathways Conference

Earlier this week I was at the Disability Inclusive Pathways Conference 2025 (DIPC). Here are my notes.

My top takeaways

  • Lowering expectations reduces dignity
  • Notice the cumulative load of many individual stressors
  • Flexibility is important for accessibility
  • Responsible use of AI means augmenting humans not replacing them
  • The Ripple Effect of disclosing disability

My sketchnotes

DIPC sketchnotes, page 1. Text description immediately follows this image.

DIPC Sketchnotes page 1, text version

Andy Garret - Don’t build your adjustments programme about the 0.2%

  • Listen to your employees
  • Have some pre-approved software
  • Remove the need to qualify -> Open to everyone -> Remove the barriers to productivity
    • “Are you disabled enough”?

Nerida Weller - Learning directly from disabled Colleagues

  • Lowering expectations reduces dignity
  • 1 in 3 households is affected by disability
  • Work as a team

Senior Leaders panel - Organisational realities and what senior leaders need from us

  • Supported by leadership more than driven by leadership

DIPC sketchnotes, page 1. Text description immediately follows this image.

DIPC Sketchnotes page 2, text version

Ginny Baddeley and Tabitha Murray - The next-gen of disability employment tools and supports

  • ARM-up model
    • Riff on “give you a leg up”
    • Accessible Recruitment Model
  • Explanation of Standard Recruitment Model
    • Details, e.g. parking
  • Accessible Recruitment Menu
    • Accommodations, existing and identified
  • Accessible Recipe Book
  • Hiring Team Disability Confidence

Brooke Trenwith - The Invisible Burden - Unpacking Multi-dimensional stressors

  • Cumulative load + Inability to obtain relief → expectations outweigh abilities → Burnout
  • Shanker Stresses: Prosocial, Biological, Emotional, Social, Cognitive
    • Cognitive is most common in workplace

DIPC sketchnotes, page 1. Text description immediately follows this image.

DIPC Sketchnotes page 3, text version

Rubeena Singh - Putting the I into ESG

  • Elevate from Compliance/Checklist to Strategic Advantage
    • People want Accountability, truth(ful)
  • The tension between disclosure and trust

Clare Bretherton and Phil Turner - Understanding the full power of Universal Design

  • In the survey, “disabled” (functional) was:
    • long-term → ≥ 6 months
    • difficulty with → “lot of difficulty” or “can’t do”
    • at least one basic function → e.g. seeing; socialising
  • LGBTQIA+, Maori & Pacifica, women - higher rates of disability
  • Flexibility was most desired, requested

Customer Services Panel - Welcoming disabled customers

  • Work with, Co-Design
  • “Should we?” Policy says no, but …
  • Just Start

Stewart Hay - AI and accessibility

  • The Good → as an enabler of inclusion
  • The Ugly → bias, errors, gaming, hallucination
  • The Bad → ethical, privacy, societal, opacity, risks
  • Responsible use: Inclusive, Transparent, Audited, Augment humans, not replace

DIPC sketchnotes, page 1. Text description immediately follows this image.

DIPC Sketchnotes page 4, text version

Environments panel

  • From the start
  • Don’t start alone
  • When we leave out accessibility, it becomes discriminatory design
  • Minimum Requirements change slowly, are outdated → aren’t fit for purpose anymore
  • Allow things to adapt

Lightning talks

  • The Ripple Effect of disclosing disability