Last week NZ Tech Rally had a great pre-conference panel meetup.
My top takeaways:
- The rise of AI has lead to a rise in old-fashioned automation
- Ask “How did you arrive at that decision?”
- The hype is ridiculous, but there are realistic, good, use cases
Below are my sketchnotes.
AI adoption in high trust environments
- AI in a measured and safe way
- Cautious with AI and decisions, outcomes
- Code (GitHub Vopilot) summarisation, internal / back-office productivity
- All AI ideas go through a Working Group
- The group contains people from privacy, infosec, legal, and more
- The (Public Service) Framework is more of an enabler than a constraint
- The rise of AI has lead to a rise in old-fashioned automation
- Don’t always need AI!
- “Do you need this to be deterministic”
- Train staff to be critical of AI outputs
- “How did you arrive at that decision?”
- “What is good enough?”
- Hard to answer!
- Testing is hard!
- Needs SMEs, more business engagement, when using AI
- Can’t predict the future, but can stick to our principles
Q&A
- Can customers opt out?
- Guidance from Privacy and Ethics
- Managing the risk of the rising AI costs
- Having a Business Continuity Plan
- Looking at Small Langauge Models
- The hype is ridiculous, but there are realistic, good, use cases